Política de reembolso

We want you to love your purchase. If not, here’s how to return it:

1. Returns

• Accepted within 3 calendar days of delivery.
  

• Item must be new, unused, with original packaging and tags.
  

• Email: help@aleiaunderwear.com  to request return authorization.
  

• Return shipping is covered by the customer unless it's a defect or Aleia's error.
  

2. Exclusions

• No returns on opened/used underwear unless defective (for hygiene reasons).
  

3. Refunds

• Issued after the product is received and reviewed.
  

• May take 7–10 business days depending on your bank.
  

4. Exchanges

• Return the item and place a new order.
  

5. Contact
Email: help@aleiaunderwear.com